Respond to incidents without the chaos.
scaling.cloud gives engineering teams a single place to page the right person, run the incident, and keep every stakeholder in the loop — right from Slack.
Built to work with the tools you already use
- Slack
- Microsoft Teams
- GitHub
- Sentry
- CloudWatch
- Datadog
- Linear
Everything you need to run incidents well.
From the first page to the written post-mortem, scaling.cloud handles the work that used to take a dozen tools.
Diagnose root cause faster
AI investigations read past incidents, recent deploys, and Sentry errors to surface the likely root cause — with the evidence behind every Finding.
Page the right person, fast
Escalation policies and on-call schedules make sure a real human is looking at every incident in seconds, not minutes.
Slack-native workflow
Declare, acknowledge, and resolve incidents directly in Slack. No context-switching, no copy-pasting updates.
Automatic timelines
Every message, page, and state change is recorded automatically — so post-mortems practically write themselves.
Every critical incident gets investigated
The moment a critical incident opens — even a machine-opened 3am page — scaling.cloud runs an investigation and posts confidence-scored Findings with the evidence behind each one. You confirm or dismiss with a click.
- Auto-runs on critical incidents, however they were opened
- Confidence-scored Findings with linked evidence
- Confirm or dismiss each Finding — the AI never acts on its own
One command to open an incident
A single slash command in Slack or a two-field form in the app is all it takes to declare an incident with a sequential ID your team can reference.
- Sequential INC-123 identifiers per organisation
- Severity + summary captured up front
- Channel and roles created automatically
Build rotations in minutes
Weekly, daily, or custom rotations — with overrides, handoff times, and a calendar view that shows exactly who has the pager right now.
- Weekly, daily, and custom rotation patterns
- Timezone-aware handoffs
- Ad-hoc overrides without rebuilding the schedule
A dedicated channel for every incident
The moment an incident is declared, a Slack channel is spun up with responders, a pinned summary, and the slash commands you need to run it.
- Channels auto-created with responders invited
- Pinned incident summary updated in real time
- Slash commands for every action
Ready to upgrade your on-call?
Start free — no credit card, no sales call, no limits on incidents.